First Bankers Trust Co recently issued the following announcement.
First Bankers Trust Company, N.A. (First Bankers) announced today that the ‘Macomb East’ branch located at 1630 E. Jackson St. in Macomb will not reopen and will be consolidated with the ‘Macomb Main’ branch. All accounts and services currently maintained and employees working at this branch will be transferred to the primary ‘Macomb Main’ branch at 440 N. Lafayette St.
The consolidation of these two branches has no effect on customers’ accounts and requires no action by customers. There are no employee terminations or lay-offs in relation to this consolidation of branches.
First Bankers will continue to serve the Macomb community and provide a wide variety of loans, deposits and investment services at our Lafayette St. branch. Also, customers can bank online or with the FBTC mobile app including mobile deposit.
The choice to not reopen the Macomb East branch is intended to improve operating efficiency for the business, while maintaining the current product and service offering in the Macomb area.
First Bankers’ consumer behavior has changed; fewer customers are utilizing branch banking due to increased usage of First Bankers Trust mobile and digital banking services. This transition will allow First Bankers to continue to meet the banking needs of Macomb customers with just one physical location.
“We’ve engrained ourselves into the Macomb area and while this choice was not made lightly, we remain fully committed to continuing to serve the people of our community,” said Jason Duncan, Regional President. “We see this change as the best way to efficiently provide services to our customers.”
Following these actions, First Bankers will operate in 9 branch locations, an operations center and a loan production office across West-Central Illinois.
Customers who have questions are encouraged to view our FAQ document regarding this consolidation or reach First Bankers via the contact form.
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