Blessing Health System issued the following announcement on Aug. 30.
Rachel Trowbridge, patient care assistant, Centralized Staffing, became the 15th Blessing Hospital support staff member to receive the Honey Bee Award during a surprise presentation recently.
Rachel was nominated by a physician from Wisconsin who, with other members of his family, was visiting his ill mother-in-law at Blessing Hospital.
The nomination read, in part, “Rachel was so kind, caring and respectful. We had a large group visiting and she would drop what she was doing to make sure everyone was comfortable Rachel attended to my mother in laws needs at all times.”
“On day of discharge she helped us tremendously with grace and professionalism,” the nomination continued. “I, myself, am a Hospitalist so I have worked with techs in many hospital and many states. Rachel is one of the best, if not the best tech I have ever encountered. Honestly, I wish we worked in the same place because I would be comforted by her care of my patients.”
Honey Bee honorees personify Blessing Hospital’s remarkable patient experience. The Honey Bee Award complements the DAISY Award. While the DAISY Award is for RNs, the Honey Bee Award is for support staff because, “you can’t have daisies without outstanding honey bees.”
Each Honey Bee Award honoree is recognized during a presentation. They receive a certificate, a tray of sticky buns, cookies and a jar of local honey. The local honey signifies the role support staff plays in extraordinary patient care and customer service; they are the “sticky” honey that binds us together.
Honey Bee award nomination forms are located on all nursing units and other locations throughout Blessing Hospital and online here.
Original source can be found here.
Source: Blessing Health System
Alerts Sign-up